Telephone Skills Training

 

Regardless of the size of your business it is imperative that you maximise every sales opportunity.

With so much of your initial opportunity coming from phone enquiries it is crucial that your sales and service personnel are fully equipped and confident to handle those enquiries proficiently and turn them into appointments, sales and profit.

Ask yourself;

  • Do I answer telephone sales enquiries?
  • Do I rely on telephone enquiries to earn part or all of my income?
  • Do I want to increase my telephone skills and consequently my income?
  • Do people calling me also call others with similar products to compare pricing?
  • Does making firm appointments help me to sell my product?
  • Do I need to improve my skill level in this area?

If the answer to any of these questions is yes the Kingsway Training Can help you.

We will develop for you a phone sales plan including scripting which will enable you team to;

  • Obtain names and phone numbers
  • Make firm appointments
  • Create urgency
  • Grow immensely in confidence
  • Increase closing ratios from telephone enquiries 

 

Click here for more information on Phone Skills Training